RETURN / EXCHANGE POLICY
Our goal is to have only satisfied customers, so if you find our product(s) unsatisfactory in any way, please contact our Customer Service Department at 888-556-7464 and select option 2 for assistance or e-mail us at firstname.lastname@example.org with your return or exchange. You can also download the return form below and follow the instructions for product return.
• Due to the nature of DVD’s, CD’s, Books, and Computer Software, they are generally not returnable.
• Sorry, but we are unable to accept returns for downloadable videos.
• Custom made products and clearance items are not returnable.
• Products must be returned in unused condition to receive full credit.
• We are not responsible for returned shipments that are lost or damaged on their way back to us.
• With exception of shipping errors, we cannot refund / credit shipping costs.